FAQs

Here’s a list of the questions I get asked most often:

Where are you located?

My office is located at Willow Tree at 1459 Corydon Ave

What is your availability?

I am available Tuesdays through Saturdays and schedule appointments at 9am, 10:30am, 1pm, and 2:30pm. I can meet either in person, online, or by phone during these times.

Please note that Saturday appointments are currently full. I will update this page when space becomes available.

Do you work with couples? Teens? Families?

No. I work exclusively one-on-one with people over 18.

How much do your sessions cost?

My current rate is $150 per 1-hour session

Will you bill directly to my insurance company?

I do not direct bill. After I receive your payment I will provide you with a receipt for you to claim our sessions through your insurance.

I strongly recommend checking with your insurance provider to confirm your coverage prior to booking an appointment. Please ensure you have coverage for clinical social workers (MSW). If they ask for it, you can let them know that I’m registered with the Manitoba College of Social Workers (MCSW), number 2258.

Can you bill directly to FNIHB and NIHB?

Yes, but I will need some information from you before our initial meeting so that I can apply for authorization on your behalf.

What kind of therapy do you do?

I use a combination of EMDR therapy (take a look at these links for more information if you’d like to learn a bit about this approach: here’s a short video, and here’s an article), Cognitive Behaviour Therapy (CBT), mindfulness, emotion-focused, solution-focused, and other therapeutic approaches to help folks navigate their way through various difficulties. 

What is your cancellation policy?

Except in cases of illness or emergency:

Minimum notice required:

1–1.5 hour sessions: 24 hours

2 hour sessions: 48 hours

3 hour sessions: 72 hours

Late cancellations will be charged 50% of the session fee.

No-shows or appointments missed without notice will be charged 100% of the session fee.

Those who have their sessions covered by a 3rd party (such as NIHB, Medavie) will be responsible for paying any cancellation fees as these fees are not covered by the 3rd party.

If you are experiencing symptoms but feel well enough to meet, you are welcome to switch to a virtual session (video or phone), or attend in person with a mask. We have hand sanitizer available. If you are not well enough for either option, please let me know and we will reschedule without a cancellation charge.

How do I know if we’re going to be a good fit?

click the link above for more information

What forms of payment do you accept?

Payments can be made by e-transfers (sent to genny@roomtobreathe.ca), but I also accept Visa and MasterCard.

What do I need to do if I want to schedule an appointment?

If you haven’t already done so, send me an email at genny@roomtobreathe.ca to let me know you’re interested.

We’ll then set up a time to have a quick telephone consult. The purpose of this is to make sure that I’m able to support you with your concerns and this also gives you an opportunity to make sure you feel comfortable with me before we book a full session.

If we decide to work together, we’ll book a time to meet and I’ll send you a link to my consent form, which you can fill out online.